“Next Time” Leadership — A Lesson from Football
The sports world has always been a great source of inspirational stories for business leaders. Here’s one from the December 2017...
Coaching that Sticks
Fact: People forget. Not just old people, but people with a lot on their minds, people dealing with information overload. Fact: People...
Looking Ahead in Performance Reviews
Have you ever met anyone who enjoys writing performance reviews? Think about your own experiences—have you ever looked forward to...
Reinventing Performance Reviews
Leaders in people management—GE, Deloitte, Adobe, Microsoft, Accenture, The Gap and others—have tossed out annual performance reviews....
Coaching in Writing
Welcome to my POWERformance blog, a chance to share what I’ve learned as best practices for all performance-related writing. In my...
In-the-Moment Coaching
Think about your favorite coach in the sports world. Does s/he wait till weeks after a game to give players feedback? No way! Coaching...
Throw Out the Bathwater, but Keep the Baby
Based on my active participation in Performance Management conferences and as an avid reader of current research, I can see that the...
“Selling” Performance in the Field Visit Process
Sales managers are where they are because they have proven their ability to sell. Their titles change from rep to manager, but they’re...
Trading Places in Check-ins, Follow-ups and Reviews
Trading places is always a smart way to reflect on any business communication. That’s especially true with performance conversations....
Simple Follow Up — One Way to Maximize Performance Conversations
Performance conversations can be very positive experiences, especially when they occur frequently and when the focus is coaching. That’s...